University Transcriptions offer outsourced typing and transcription services to Universities, Colleges, research institutions, academics, individuals, government institutions and hospitals. Established in 2001, we have over 110 UK based transcribers available at any one time to complete your order. We regularly work on recordings of strong regional accents and our company is Cyber Essentials Plus accredited, ISO9001, ISO27001, ISO14001 & GDPR accredited and we are registered with the UK Information Commissioner’s Office as a Data Controller. We are an accredited Bloom supplier (purchasing network used by over 300 public sector bodies). Our company is insured with cover of up to £5 million Professional Indemnity Insurance, £10 million Employers Liability Insurance and £5 million Public Liability Insurance.
“Hello and welcome to our company. My name is Anna Gresty and I am the Transcription Manager at University Transcriptions, as well as Managing Director of TP Transcription Limited. I have been working for the company since 2018 and enjoy building good working relationships with all our clients. These include running large university projects with 200 hours of transcription over a period of 6 months, through to assisting researchers with a quick 30 minute interview on a 24 hour turnaround. Some of our university clients have been working with us for over 10 years on long term projects. Please drop me an email or give me a ring if you have any queries about transcriptions and I am always happy to help.”
Tel: 01745 813306
Hobbies: Walking, reading, baking and spending time with my family.
Anna Gresty has BPSS UK Government (Baseline Personnel Security Standard) clearance, along with a number of our transcribers. The BPSS check is the default employee screening standard used for anyone working within or on behalf of a government department and is basic entry-level standard that organisations are expected to meet – it tends to be a requirement for government contractors. The BPSS is being used as a screening template by many organisations including Government departments, suppliers and agencies – further information here.
To support individuals and organisations through accurate transcription.
We want to be the most trusted, supportive and responsible transcription service based in the UK, while continuing to support charities via the Ten Percent Foundation.
Trusted – to provide the service we promise, always maintaining confidentiality and accuracy.
Flexible – we endeavour to meet our clients’ bespoke requirements and provide an adaptable supportive service to meet the needs of all individuals and organisations. We support our transcribers work/life balance by being flexible and adaptable.
Expertise – we develop our personal expertise to keep up to date with technological developments and GDPR requirements, support our clients in understanding how to use our services and train our transcribers so they can develop and become experts in their fields.
What our Clients Say About Us
Click here to read testimonials from our clients. Some of these have been working with us for over 10 years.
Why Choose Us?
University Transcriptions have been providing transcription services and typing services since 2001. We have had many satisfied clients over the years, many of whom use our services again and again, as well as recommend us to colleagues and other universities. We regularly take bulk orders of over 200 hours of transcription work, and have the capacity to handle large and small assignments. We are preferred suppliers to a range of universities and academic institutions around the world.
10% of our Profits are Donated to Charity
10% of the profits of our work are donated annually to charities across the UK and overseas through the Ten-Percent Foundation, a charitable trust. Full details of the Ten-Percent Foundation can be found at the Ten Percent Charitable Trust website.
Repeat Customers and Recommendations
The company has been operating since 2001, and the majority of our work is for repeat customers, who return to us again and again, as well as recommending us to colleagues due to the high standard of service we provide. We are preferred suppliers to a range of UK universities.
UK Based Transcribers
The transcription is undertaken by UK-based transcribers, who are either graduates & academics, or experienced legal, medical and business secretaries. All are native English speakers. At present the company has 110 transcribers together with a secondary bank of secretaries to use for particularly large or urgent orders. We are able to take on a significant amount of work as a result and our capacity is limitless.
UK Based Servers
Our clients are very security-conscious, and we handle extremely sensitive recordings that require military grade levels of IT security. We have UK based servers for uploading digital files to. This complies with the GDPR Regulations and ensures that your data handling fits within the data protection and security policies of most UK academic institutions, including the Cyber Essentials protocols. Your data will not leave the UK from the moment you upload your audio file through to receiving the completed transcription. Our EU clients can use our services via our Ireland office.
Upload Digital Files via our SSL Secure Server
You can send digital transcriptions to us by either uploading them online using our own SSL secure system, www.wetransfer.com, One Drive, Google Drive or Dropbox. We provide all our transcripts by email return via Egress encrypted email and password protected in Microsoft Word format, although we can return transcriptions in other file formats, or on a memory stick. Full encryption and/or password protection is available on all completed files. We can also convert to other formats as required, including Rich Text Format and regularly work with NVivo.
We carry Professional Indemnity Insurance to £5 million, Public Liability Insurance to £5 million and Employers Liability Insurance to £10 million.
Specialist Transcription Software
Our transcribers use Express Scribe software, an NCH package (www.nch.com.au) from Australia, which is compatible with just about every digital audio and video format available.
Transcription in over 200 Languages
We can provide transcription in over 200 languages (eg French to French, or Brazilian Portuguese to Brazilian Portuguese), as well as provide translation services (eg Arabic to English). Regional dialects catered for. We ensure that we comply with the Code of Professional Conduct of the Institute of Translation & Interpreting. We work with interpreters and translators who abide by the National Register of Public Service Interpreters (NRPSI) Code of Conduct.
Range of Transcription Levels
We can work on a variety of different levels, from the basic transcription (edited for irrelevant content) through to Jefferson transcription (analysis of conversation in depth). Click here for a full explanation with audio examples.
Smooth Transcription Process
We receive the transcriptions, send straight through to our transcribers, who then return the completed transcriptions to us as and when they are completed. We normally assign the work as soon as we receive it, which means that you can start receiving work back within a few hours of sending them to us. If we have particular difficulties with the quality of recordings, another transcriber will immediately be put on standby to take receipt of part of the recording to ensure we have enough time to complete the assignment. Our transcribers often work through weekends to complete for deadlines.
Quick Turnaround Times
Most work is returned within 5 days even when we have quoted a rate for our standard turnaround times (10-14 working days). Large bulk orders can take longer. We also offer an express transcription service – same day or 48 hours – for a higher price.
Thorough Checks on Transcribers
We use an application form, a transcription test and continuous quality assessments to ensure consistency in our transcriptions. During peak periods or staff shortages (normally during the summer months and around Christmas) we use transcribers from our supplementary list to assist.
Confidentiality Undertakings Available
We are happy to sign undertakings confirming that the information is kept strictly confidential. Most of our transcribers are either former legal and medical secretaries with experience in dealing with highly confidential matters (we regularly undertake work for solicitors firms dealing with criminal and child care proceedings) or from an academic background. We have dealt with a range of sensitive recordings in the past including high profile criminal proceedings and investigations.
We have an ISO9001:2015 compliant Quality Management System, an approved compliant ISO27001:2017 Information Security Management System and we operate a compliant ISO14001:2015 Environmental Management System. We are Cyber Essentials and Cyber Essentials Plus accredited, an accredited Bloom Supplier for the UK public sector, IASME GDPR accredited (Cyber Assurance Level 1) and a registered data controller with the UK Information Commissioner. Our transcription manager has passed the HIPAA Awareness course and we strive to be HIPAA compliant (HIPAA is the US Health Insurance Portability and Accountability Act and relates to patient data and confidentiality). We are corporate members of the Transcription Society. We have completed the NHS Data Security and Protection Toolkit assessment. Our transcription manager and some of our transcribers hold BPSS UK Government (Baseline Personnel Security Standard) clearance. We have transcribers with the AMSPAR L3 Medical Terminology qualification and Jefferson transcription training from Loughborough University.
The company has an equal opportunities policy and a copy is available on request. We are a Living Wage Accredited Employer and Disability Confident committed (a UK government scheme). Our Modern Slavery statement can be read here.
University Transcriptions is a website owned and operated by TP Transcription Limited, a company in England and Wales, no.4946815. The company is part of the Ten-Percent Group of Companies and is committed to donating 10% of its profits to charity via the Ten-Percent Foundation. We are registered under the Data Protection Act as Data Controllers, registration number ZA305217. Dun & Bradstreet number 736877809. Our NHS Digital Organisation Data Service codes are GC7 (Registered Office) and GC701 (London office).
To speak to our Managing Director please call Anna Gresty on 01745 813306 or email firstname.lastname@example.org