University Transcriptions offer an outsourced typing and transcription solution for Universities, Colleges, research institutions, academics, individuals, government institutions and hospitals. Established in 2001, we have over 40 UK based transcribers available at any one time to complete your order. We regularly work on recordings of strong regional accents and our company is CyberEssentials accredited, ISO9001, ISO27001, ISO14001 & GDPR accredited and we are registered with the UK Information Commissioner’s Office as a Data Controller. We are an accredited Bloom supplier (purchasing network used by over 300 public sector bodies) and we hold Professional Indemnity Insurance of up to £5 million – click here to see our insurance certificate.
“Hello and welcome to our company. My name is Anna Gresty and I am the Transcription Manager at University Transcriptions, as well as Managing Director of TP Transcription Limited. I have been working for the company since 2018 and enjoy building good working relationships with all our clients. These include running large university projects with 200 hours of transcription over a period of 6 months through to assisting researchers with a quick 30 minute interview on a 24 hour turnaround. Some of our university clients have been working with us for over 10 years on long term projects. Please drop me an email or give me a ring if you have any queries about transcriptions and I am always happy to help.”
Tel: 01745 813306
Hobbies: Walking, reading, baking and spending time with my family.
Anna Gresty has BPSS UK Government (Baseline Personnel Security Standard) clearance, along with a number of our transcribers. The BPSS check is the default employee screening standard used for anyone working within or on behalf of a government department and is basic entry-level standard that organisations are expected to meet – it tends to be a requirement for government contractors. The BPSS is being used as a screening template by many organisations including Government departments, suppliers and agencies – further information here.
What our Clients Say About Us
January 2020 Dr Juanita Hoe, Reader in Mental Health Nursing, City, University London
I would like to feedback that my researchers have been very impressed with the quality and accuracy of the transcriptions done to date. Best wishes, Juanita
January 2020 Élise Rousseau, PhD Candidate, Queen Mary University of London and Research Fellow, University of Namur, Belgium
Good afternoon Anna … Thank you very much for [the transcription], I admire the quality of your work! Kind regards Elise
December 2019 Toby Butler, Research Fellow, Birkbeck, University of London
Can I thank you for all the hard work you and the transcribers have put in over the last year, it’s a great service at a very reasonable rate and I’ll certainly be recommending you to colleagues/come back to you in future.
November 2019 Caitlin Bawn, PhD student, University College London
Dear Anna, Thank you so much – for all the transcriptions and all your help. I’ll send this off to the finance department in my institute and hopefully get the transfer started by the end of the day. Best wishes, Caitlin
November 2019 Rebecca, University of Plymouth
I will definitely be using your company to transcribe for me. At the moment I am still applying for ethical approval, then I need to recruit participants and then I will be able to send you the audio files. I appreciate your follow-up email, it shows that you have a good system of communication in place.
March 2019 Rosalind Lord, Lecturer, St Mary’s University, Twickenham
Dear Anna, I’ve just had a chance to skim through the transcripts. They are absolutely fantastic. Thank you!
March 2019 Megan Smith, Research Associate, University of Birmingham
That’s great, thank you very much, Anna! I appreciate your help and fast responses to my questions. The service has been great and you’ve saved me so much time. Many thanks and best wishes, Megan.
March 2019 Martyn, University of Edinburgh
Good morning Anna, This is fantastic work, thank you so much! You have saved myself a lot of time and stress. I really appreciate it. I will be in touch again for one more transcription over the next week or so. Thanks again.
March 2019 Dr Neil Pollock, Professor of Innovation and Social Informatics, University of Edinburgh Business School
Thanks. By the way, your transcripts are excellent. Just reading them now. I really appreciate the time you take to work out the exact wording, as some of it is quite specific and technical. I can see that you put time into it (best I have ever had, and I have used a lot of transcribers in the past).
March 2019 Dr Petra Nordqvist, Senior Lecturer, Sociology, University of Manchester
Dear Anna, Thank you for this. May I also say how great your transcriptions are. The level of detail is just right for the project, and they are set out in a very way, making them easy to follow. Thank you. Petra.
February 2019 Dr Bryony Sheaves, Research Clinical Psychologist, University of Oxford
I used TP Transcription [owner of UniversityTranscriptions.co.uk] for a qualitative research study. The service was highly professional, the transcription was of a high standard and we were able to set up a bespoke file sharing arrangement with the team to ensure very high levels of confidentiality. It was great to have this flexibility. I’ve been very happy with the service.
February 2019 – Professor Helen Williams, Swansea University
The link for the service I highly recommend is below. I’ve also cc’d Anna [ ] who may be able to provide you with answers to any questions you have. Anna has been fantastic in answering my queries. I’ve been really impressed with how easy it was to upload data, their turnaround times and the quality of the transcriptions.
January 2019 – Dr. Denise Tanner, Senior Lecturer, Department of Social Work and Social Care, University of Birmingham
We are very happy with the service TP Transcription/UniversityTranscriptions.co.uk provide. It’s easy to upload files, the return is timely and there is a good standard of accuracy, despite the audio not being easy to hear/follow in some of our interviews. Communication (via Anna) is excellent and the invoicing/receipt process is highly efficient.
January 2019 – Dr. Lynn Sudbury-Riley, University of Liverpool Management School
Always completed on time and to a high standard, with fair prices. I use regularly and would certainly recommend.
January 2019 – Dr. Sarah Brooks-Wilson, Lecturer, University of Birmingham
I have just used UniversityTranscriptions.co.uk for the first time and will definitely be returning. Transcription quality was excellent with service hassle free and professional. Thank you for supporting the progression of my project!’
January 2019 – Doctoral Researcher, University in England
I’ve now had a chance to run through the transcriptions in detail and they are excellent. Many thanks to you and your team of transcribers for doing a great job. It’s exactly what I needed.
January 2019 – Mr Zaman, Researcher
Dear Anna Gresty, Thank you very much for the efficient and accurate service. This is the second time you accommodated my needs, as an academic and a researcher, I will definitely continue to use UniversityTranscriptions/TP Transcription. Best wishes, Mr Zaman
December 2018 – Dr Ödül Bozkurt, Senior Lecturer, Department of Management, University of Sussex
I can definitely confirm your professionalism, attention to detail and responding to client needs for sure.
March 2017 – Testimonial from Dr. Laura Airey, Post-Doctoral Research Fellow, University of Edinburgh Business School
I just wanted to thank you again for being so accommodating with our transcription requests. We are very pleased with the quality of the transcripts and I will not hesitate to recommend your service to colleagues. Best wishes Dr Laura Airey.
March 2017 Testimonial from Tom O’Riordan MA (Ed) MSc – Postgraduate Researcher at University of Southampton
Thank you for the transcripts – they are excellent! I expect to send at least five more audio files this month, and will have some more to send in April. Kind regards, Tim
March 2017 Testimonial from Paul Fleetwood, Research Postgraduate at University of Aberdeen
Thank you very much, The work looks good, the timing was excellent, and I will definitely recommend your service in future. Kind regards, Paul
January 2013 Testimonial from the University of Dundee
Thanks for your message…. I’ll provide you with further audio files in the near future. Thanks for doing such a fantastic job. Best wishes Dr Oliver R Herber
Lecturer in Improving Health and Wellbeing School of Nursing & Midwifery, University of Dundee
Why Choose Us?
University Transcriptions have been providing transcription services and typing services since 2001. We have had many satisfied clients over the years, many of whom use our services again and again, as well as recommend us to colleagues and other universities. We regularly take bulk orders of over 200 hours of transcription work, and have the capacity to handle large and small assignments. We are preferred suppliers to a range of universities and academic institutions around the world.
10% of our Profits are Donated to Charity
10% of the profits of our work are donated annually to charities across the UK and overseas through the Ten-Percent Foundation, a charitable trust. Full details of the Ten-Percent Foundation can be found at the Ten Percent Charitable Trust website.
Repeat Customers and Recommendations
The company has been operating since 2001, and the majority of our work is for repeat customers, who return to us again and again as well as recommend us to colleagues due to the high standard of service that we provide. We are preferred suppliers to a range of UK universities.
UK Based Transcribers
The transcription is undertaken by UK-based secretaries and most are experienced legal, medical and business secretaries. All are native English speakers. At present the company has 40 transcribers together with a secondary bank of secretaries to use for particularly large or urgent orders. We are able to take on a significant amount of work as a result.
UK Based Servers
Some of our clients are very security-conscious, and we handle extremely sensitive recordings that require the highest levels of IT security. We provide the option of uploading digital files to UK based servers at no extra cost. This complies with the GDPR Regulations and ensures that your data handling fits within the data protection and security policies of most UK academic institutions, including the Cyber Essentials protocols. Your data will not leave the UK from the moment you upload your audio file through to receiving the completed transcription.
Upload Digital Files via our SSL Secure Server
You can send digital transcriptions to us by either uploading them online using our own SSL secure system, www.wetransfer.com, Dropbox or Google Drive. To specifically request a file transfer via fully GDPR compliant UK based servers please contact us. There is no extra charge for this service. We provide all our transcripts by email return in Microsoft Word format, although we can return transcriptions on CD or memory stick. Password protection is available on all completed files. We can also convert to other formats as required, including Rich Text Format or MS Works.
We carry Professional Indemnity Insurance to £5 million, Public Liability Insurance to £5 million and Employers Liability Insurance to £10 million.
Specialist Transcription Software
Our transcribers use Express Scribe software, an NCH package (www.nch.com.au) from Australia, which is compatible with just about every digital audio and video format available.
Transcription in over 200 Languages
We can provide transcription in over 200 languages (eg French to French, or Brazilian Portuguese to Brazilian Portuguese), as well as provide translation services (eg Arabic to English). Regional dialects catered for. We ensure that we comply with the Code of Professional Conduct of the Institute of Translation & Interpreting. We work with interpreters and translators who abide by the National Register of Public Service Interpreters (NRPSI) Code of Conduct.
Range of Transcription Levels
We can work on a variety of different levels, from the basic transcription (edited for irrelevant content) through to Jefferson transcription (analysis of conversation in depth). For a full list and explanation please visit our sister site http://www.tptranscription.co.uk/services/verbatim-transcription-levels/
Smooth Transcription Process
We receive the transcriptions, send straight through to our transcribers, who then return the completed transcriptions to us as and when they are completed. We normally assign the work as soon as we receive it, which means that you can start receiving work back within a few hours of sending them to us. If we have particular difficulties with the quality of recordings, another transcriber will immediately be put on standby to take receipt of part of the recording to ensure we have enough time to complete the assignment. Our transcribers often work through weekends to complete for deadlines.
Quick Turnaround Times
Most work is returned within 5 days even when we have quoted a rate for our standard turnaround times (10-14 working days). Large bulk orders can take longer. We also offer an express transcription service – same day or 48 hours – for a higher price.
Thorough Checks on Transcribers
We use an application form, a transcription test and continuous quality assessments to ensure consistency in our transcriptions. During peak periods or staff shortages (normally during the summer months and around Christmas) we use transcribers from our supplementary list to assist.
Confidentiality Undertakings Available
We are happy to sign undertakings confirming that the information is kept strictly confidential. Most of our transcribers are either former legal and medical secretaries with experience in dealing with highly confidential matters (we regularly undertake work for solicitors firms dealing with criminal and child care proceedings) or from an academic background themselves. We have dealt with a range of sensitive recordings in the past including high profile criminal proceedings and investigations.
We have an ISO9001:2015 compliant Quality Management System, an approved compliant ISO27001:2017 Information Security Management System and we operate a compliant ISO14001:2015 Environmental Management System. We are Cyber Essentials accredited, an accredited Bloom Supplier for the UK public sector, IASME GDPR accredited and a registered data controller with the UK Information Commissioner. We are founding corporate members of the Transcription Society. We have completed the NHS Data Security and Protection Toolkit assessment. Our transcription manager and some of our transcribers hold BPSS UK Government (Baseline Personnel Security Standard) clearance. We have transcribers with the AMSPAR L3 Medical Terminology qualification and Jefferson transcription training from Loughborough University.
The company has an equal opportunities policy and a copy is available on request. We are a Living Wage Accredited Employer and Disability Confident committed (a UK government scheme). Our Modern Slavery statement can be read here.
University Transcriptions is a website owned and operated by TP Transcription Limited, a company in England and Wales, no.4946815. The company is part of the Ten-Percent Group of Companies and is committed to donating 10% of its profits to charity via the Ten-Percent Foundation. We are registered under the Data Protection Act as Data Controllers, registration number ZA305217. Dun & Bradstreet number 736877809. Our NHS Digital Organisation Data Service codes are GC7 (Registered Office) and GC701 (London office).
To speak to our Managing Director please call Anna Gresty on 01745 813306 or email email@example.com