About University Transcriptions

University Transcriptions offer an outsourced typing and transcription solution for Universities, Colleges, research institutions, academics, individuals, government institutions and hospitals. Established in 2001, we have over 20 UK based transcribers available at any one time to complete your order.

Pearl McNamara Transcription Manager“Hello and welcome to our company. My name is Pearl McNamara and I am the Transcription Manager for University Transcriptions. I have been working for the company since 2002 and have built good relationships with all our clients, from large universities with 100 hours of transcription work at a time through to researchers with a quick 30 minute interview on a fast turnaround. Some of our university clients have been working with us for over 10 years on long term projects.”

Email: pearl@universitytranscriptions.co.uk

Hobbies: Walking, yoga, spending time with the family, dining out and enjoying fine wines.

March 2017 – Testimonial from Dr Laura Airey, Post-Doctoral Research Fellow, University of Edinburgh Business School

Dear Pearl,
I just wanted to thank you again for being so accommodating with our transcription requests. We are very pleased with the quality of the transcripts and I will not hesitate to recommend your service to colleagues.
Best wishes
Dr Laura Airey.

March 2017 Testimonial from Tom O’Riordan MA (Ed) MSc – Postgraduate Researcher at University of Southampton

Dear Pearl,
Thank you for the transcripts – they are excellent! I expect to send at least five more audio files this month, and will have some more to send in April. Kind regards, Tim

March 2017 Testimonial from Paul Fleetwood, Research Postgraduate at University of Aberdeen

Dear Pearl,
Thank you very much, The work looks good, the timing was excellent, and I will definitely recommend your service in future.
Kind regards,
Paul

January 2013 Testimonial from the University of Dundee

Dear Pearl,
Thanks for your message…. I’ll provide you with further audio files in the near future. Thanks for doing such a fantastic job.
Best wishes
Dr Oliver R Herber
Lecturer in Improving Health and Wellbeing School of Nursing & Midwifery
University of Dundee

Why Choose Us?

University Transcriptions have been providing transcription services and typing services since 2001. We have had many satisfied clients over the years, many of whom use our services again and again, as well as recommend us to colleagues and other universities. We regularly take bulk orders of over 200 hours of transcription work, and have the capacity to handle large and small assignments.

10% of our Profits are Donated to Charity

10% of the profits of our work are donated annually to charities across the UK and overseas through the Ten-Percent Foundation, a charitable trust. Full details of the Ten-Percent Foundation can be found at the Ten Percent Charitable Trust website.

Repeat Customers and Recommendations

The company has been operating since 2001, and the majority of our work is for repeat customers, who return to us again and again as well as recommend us to colleagues due to the high standard of service that we provide. You can get full information on our services and advice on recordings and equipment from our e-brochure by clicking on the button above.

UK Based Transcribers

The transcription is undertaken by UK-based secretaries and most are experienced legal, medical and business secretaries. All are native English speakers. At present the company has 20 transcribers together with a secondary bank of secretaries to use for particularly large or urgent orders. We are able to take on a significant amount of work as a result.

Upload Digital Files via our SSL Secure Server

You can send digital transcriptions to us by either uploading them online using our own SSL secure system, www.wetransfer.com, Dropbox or Google Drive. We provide all our transcripts by email return in Microsoft Word format, although we can return transcriptions on CD. We can also convert to other formats as required, including Rich Text Format or MS Works. We undertake a range of work on various mediums on a regular basis.

Specialist Transcription Software

Our transcribers use Express Scribe software, an NCH package (www.nch.com.au) from Australia, which is compatible with just about every digital audio and video format there is.

Smooth Transcription Process

We receive the transcriptions, send straight through to our transcribers, who then return the completed transcriptions to us as and when they are completed. We normally assign the work as soon as we receive it, which means that you can start receiving work back within a few hours of sending them to us. If we have particular difficulties with the quality of recordings, another transcriber will immediately be put on standby to take receipt of part of the recording to ensure we have enough time to complete the assignment. Our transcribers often work through weekends to complete for deadlines.

Quick Turnaround Times

Most work is returned within 5 days even when we have quoted a rate for our standard turnaround times (10-14 working days). Large bulk orders can take longer.

Thorough Checks on Transcribers

We use an application form, a transcription test and continuous quality assessments to ensure consistency in our transcriptions. During peak periods or staff shortages (normally during the summer months and around Christmas) we use transcribers from our supplementary list to assist.

Confidentiality Undertakings Available

We are happy to sign undertakings confirming that the information is kept strictly confidential. Most of our transcribers are either former legal secretaries with experience in dealing with highly confidential matters (we regularly undertake work for solicitors firms dealing with criminal and child care proceedings), and we have dealt with highly confidential matters in the past including high profile criminal proceedings and investigations.

Equal Opportunities

The company has an equal opportunities policy and a copy is available on request.

University Transcriptions is a website owned and operated by TP Transcription Limited, a company in England and Wales, no.4946815. The company is part of the Ten-Percent Group of Companies and is committed to donating 10% of its profits to charity via the Ten-Percent Foundation.

To speak to our Transcription Manager, please call Pearl McNamara on 01352 751945 or email pearl@universitytranscriptions.co.uk

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