University Transcriptions Privacy Policy

This policy relates to all websites and services owned and operated by TP Transcription Limited including UniversityTranscriptions.co.uk.

We take privacy issues seriously and we are committed to protecting your personal information. This privacy policy explains what information is being collected about you, how personal information is being used, to whom personal information is being disclosed and how this personal information is stored and protected. This privacy policy has been developed in accordance with our legal obligations.

(a) What information is being collected?

Please note that the type of information we collect and hold about you will depend on whether or not you are a registered user.

If you request a quotation or place an order with us, you will be asked to submit personal information. This will include your name, surname, post code and email address. For other online services, we may require further personal details. We gather this information to allow us to assist you in the manner described on the pages we request the information from.

Whether you are a registered user or not, our webserver collects certain information such as:
(a) IP addresses;
(b) host names;
(c) domain name;
(d) the time and date information is requested;
(e) the browser version and platform when information is requested;
(f) a record of which pages have been requested.

We use this information to produce aggregate visitor statistics in relation to which pages are being accessed. We may also use it to monitor usage patterns on this website in order to improve navigation and design features to help you get information more easily. These statistics will not include information that can be used to identify any individual.

(b) How is personal information being used?

If you are one of our clients, we will not share your personal information with any third parties. Personal information is used solely to provide you with our transcription services and to prepare a quotation for these services.

(c) To whom is personal information being disclosed?

We will not disclose any of your personally identifiable information to any third party without your prior permission or except as required to do so by law.

(d) How is personal information stored and protected?

Keeping your personal details private is very important to us. On our website there are certain areas where you can transmit credit card or debit card details in order to purchase a service. Such details are transmitted in an encrypted manner via a Secure Socket Layer (SSL). This service is provided by external providers and we do not receive your credit card details.

Despite our best efforts, unfortunately no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot warrant the security of any information you transmit to us from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best efforts to ensure its security on our systems.

(e) The use of cookies

To the best of our knowledge we do not use cookies.

(f) IP addresses

Each time you use the internet, an IP address is assigned to your computer via your Internet Service Provider. This number may either be the same or different each time. Each time your computer requests information from our website, we log your IP address on our server. We may use this information in order to gather information about website traffic.

(g) Updating your details

Should you wish to update or change any of the details that we hold about you, you may do so via the website or by contacting us or sending us an email at anna@tptranscription.co.uk

(h) Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it all times.

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